INFORMATION TEXT ON THE PROTECTION OF PERSONAL DATA
As Alanya Yaman Tour (Alanya Yaman Tour); the security and confidentiality of the personal data of our valued customers are among our top priorities. For this reason, we present this text to your access in order to fulfill our disclosure obligation arising from Article 10 of the Personal Data Protection Law No. 6698. Personal Data means any information that determines or makes your identity determinable.
We would like to explain to you the personal data processed by Alanya Yaman Tour, the purposes of processing them, the recipient groups to whom they can be transferred, the collection method, the legal reason and information regarding the personal data in question.
1. WHICH PERSONAL DATA IS PROCESSED?
Persons renting hotels on the www.yedikapitour.com website created by Alanya Yaman Tour are defined as "Customers". If you make a hotel reservation through our website, your personal data below may be processed.
• Your Identity Information: Your name, surname and age information (only processed in accordance with the legislation if the person is a child or if there is a danger/disease due to age.)
• Your Contact Information: Your mobile phone number, e-mail address and notification address.
• Your Transaction Security Information: IP address information, cookie information
• Your Audio Recording Information: Your voice recording in case you contact the call center.
• Your Visual Record Information: Your visits to Alanya Yaman Tour.
2. WHAT IS THE LEGAL BASIS FOR OUR PROCESSING OF YOUR PERSONAL DATA?
Alanya Yaman Tour processes your personal data for the purposes set out below, based on the lawful reasons set out in Articles 5, 8 and 9 of the Personal Data Protection Law.
• Based on the legal reason that it is clearly foreseen in the legislation to which Alanya Yaman Tour is subject, especially the Law on Regulation of Electronic Commerce No. 6563, the Turkish Commercial Code No. 6102, the Turkish Penal Code No. 5237 and the Law on Consumer Protection No. 6502; to ensure the security of the transactions carried out on the website, to carry out information security processes, to fulfill our obligations arising from the legislation, especially the activities aimed at ensuring that the activities are carried out in accordance with the legislation,
• Based on the legal reason that processing your personal data is necessary, provided that it is directly related to the establishment or execution of the contract; carrying out the activities of establishing contracts concluded through our website in accordance with the relevant articles of the Law on the Protection of Consumers, such as distance rental contracts, carrying out transactions for the realization of your rental and accommodation activities, carrying out and supervising the business activities of Alanya Yaman Tour, monitoring the entry and exit processes of the residence, evaluating your requests, complaints and suggestions regarding our services, carrying out and supervising the finance and accounting processes, carrying out communication activities,
• Based on the legal reason that it is mandatory for Alanya Yaman Tour to fulfill its legal obligations; fulfilling the legal obligations specified in the secondary legislation to which Alanya Yaman Tour is subject, primarily the Distance Contracts Regulation and the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, or in the decisions, guides and guides published by the authorized bodies, informing the authorized persons, institutions and organizations, ensuring that the activities are carried out in accordance with the legislation, following up and carrying out legal affairs, carrying out financial and accounting affairs,
• Carrying out legal and litigation work based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right,
• Based on the legal reason that data processing is mandatory for the legitimate interests of Alanya Yaman Tour, provided that it does not harm fundamental rights and freedoms; to carry out activities aimed at developing and improving the services offered by Alanya Yaman Tour,
• Transfer of personal data abroad based on the legal ground of having your explicit consent.
3. FOR WHAT REASON AND TO WHOM IS YOUR PERSONAL DATA TRANSFERRED?
It is very important that your personal data is accurate and up-to-date so that we can fully and properly fulfill our contractual and legal obligations. Alanya Yaman Tour takes care to process your personal data in accordance with basic legal principles, by taking the necessary technical and administrative security measures. Since the execution or control of business activities, ensuring business continuity, and operating digital infrastructures necessitate continuous data flow with different stakeholders, we have to transfer the personal data we process to third parties for certain purposes. For this purpose, we have to work with various business partners and service providers.
Your personal data is used for the purposes of determining the customer circle, providing hotel rental and accommodation activities, managing your help and support requests to Alanya Yaman Tour, carrying out activities aimed at increasing your experience and satisfaction, carrying out activities aimed at developing and improving the services offered by Alanya Yaman Tour, providing you with a better accommodation experience and carrying out activities aimed at increasing your satisfaction, ensuring business continuity, ensuring information security, fulfilling legal obligations and limited to the purposes specified in the fourth article of this disclosure text, to the extent necessary: Based on the legal reasons that it is clearly foreseen in the legislation to which Alanya Yaman Tour is subject and that it is necessary for it to fulfill its legal obligation;
• With the hotel for the purpose of carrying out hotel rental and subsequent accommodation processes,
• Our business partners, hotel owners, legal advisors, banks and service providers, financial advisors for the purpose of carrying out billing processes,
• Business partners and other service providers that provide call center services to provide support services,
• Our relevant business partners, consultants and service providers, banks, financial advisors for the management of financial and accounting processes, identification and evaluation of risks, and prevention of fraud,
• With tax offices to fulfill tax obligations, and with the authorities of the Ministry of Treasury and Finance of the Republic of Turkey for invoices and collection receipts during tax audits,
• With our business partners and service providers who provide, operate or provide services to our IT infrastructure. Based on the legal reasons that data processing is mandatory for the establishment, exercise or protection of a right, that it is clearly foreseen in the legislation to which Alanya Yaman Tour is subject and that it is mandatory for the fulfilment of its legal obligation;
• With auditors, forensic experts, cyber security consultants, tax consultants and other third parties from whom we receive consultancy and services, business partners and lawyers within the scope of fulfilling legal obligations,
• Authorized public institutions and organizations such as regulatory and supervisory bodies, courts and enforcement offices,
• It may be shared with other public institutions or organizations authorized to request your personal data, our domestic or foreign subsidiaries, landlords, business partners, banks with which we have agreements, and third parties from whom we receive products or services.
4. WITH WHICH PURPOSES AND METHODS IS YOUR PERSONAL DATA COLLECTED?
Your personal information is collected and processed automatically and electronically from you, through the website, within the scope of all our contractual relationships, especially the rental agreement, for the following purposes.
• Execution and supervision of business activities of Alanya Yaman Tour,
• Monitoring the processes of preparing the hotel for accommodation,
• Carrying out hotel rental transactions via the website and confirming the identity information of the renter,
• Carrying out the processes for the establishment and execution of the contract,
• Execution and auditing of finance and accounting processes,
• Carrying out billing processes,
• Conducting strategic analysis studies,
• Carrying out communication activities,
• In case of your explicit consent, it can be used in various marketing and advertising activities, and activities aimed at providing you with a better accommodation experience and increasing your satisfaction, primarily by offering you residences that suit your preferences,
• To communicate and provide necessary information regarding the conditions, current status and updates of the contracts concluded through our website in accordance with the relevant articles of the Consumer Protection Law,
• Evaluating your requests, complaints and suggestions regarding our services,
• Carrying out support services after service delivery,
• Carrying out advertising activities,
• Carrying out information security processes,
• Ensuring that activities are carried out in accordance with legislation,
• Monitoring and execution of legal affairs,
• Providing information to authorized persons, public institutions and organizations.
5. HOW DO WE PROTECT YOUR PERSONAL DATA?
Alanya Yaman Tour has undertaken the responsibility as the data controller to establish the necessary organization, take and adapt technical measures in order to protect the confidentiality and integrity of your personal data in accordance with the relevant legislation in force. Being aware and conscious of our obligation in this regard;
• The personal data you transmit to Alanya Yaman Tour through the website is protected using services offered in accordance with current technological developments.
• Your personal data is only accessible to authorized company employees and is processed in internet-based electronic environments and physically protected data recording systems.
• Regular risk analyses are conducted regarding personal data processing activities and actions are taken to reduce risks.
• Penetration tests are conducted at periodic intervals in accordance with international and national technical standards regarding data confidentiality.
• Access and authorization controls are implemented to prevent unauthorized access to personal data.
6. WHAT ARE YOUR RIGHTS REGARDING THE PROTECTION OF YOUR PERSONAL DATA?
By applying to Alanya Yaman Tour using the methods stated in Article 7,
• Learning whether your personal data is being processed,
• Requesting information about your personal data if it has been processed,
• To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
• Knowing the third parties to whom the data is transferred, either domestically or abroad,
• Request correction of personal data if it is processed incompletely or incorrectly,
• Request the deletion or destruction of your personal data within the framework of the conditions set forth in the KVKK,
• Request that the actions taken in accordance with your rights of correction, deletion and destruction specified above be notified to third parties to whom personal data has been transferred,
• To object to the emergence of a result against you by analyzing your processed personal data exclusively by automatic systems,
• If you suffer damages due to your personal data being processed in violation of the relevant legislation, you have the right to demand compensation for your damages.
7. CONTACT FOR YOUR RIGHTS AND REQUESTS
You can send your questions and requests regarding your personal data to our e-mail address with a petition prepared in accordance with the conditions specified in the Communiqué on the Procedures and Principles of Application to the Data Controller or with the "Alanya Yaman Tour Application Form ( PDF FORM CAN BE SENT TO YOU UPON REQUEST.)" .
APPLICATION METHOD APPLICATION ADDRESS
Personal Written Application Konaklı,26.sok.No:2, 07490 Alanya / Antalya
*Relevant Persons who will apply through "Personal Written Application" must submit documents proving their identity.
**We kindly request that "Personal Data Protection Law Related Person Request" be written in the notification envelope of the application form or in the subject section of the e-mail.
Alanya Yaman Tour reserves the right to update this Personal Data Protection Statement at any time within the framework of changes that may be made to the current legislation.
Hüseyin yaman
Mehmet yaman
Konaklı,26.sok.No:2, 07490
Alanya / Antalya
0538 6170095